THE ROLE OF TRANSPORTATION IN DEVELOPING TOUR-GUIDING INDUSTRY IN SAMARKAND
Keywords:
Tourism sector, transportation scenario, tourism industry, public transit system, transportation service industry, Uzbekistan, destination, ticket priceAbstract
The tourism industry is one of the most significant economic sectors. Many nations profit from the opportunity to close their budget deficits with the help of revenue from tourism. But tourism has particular characteristics that set it apart from other industries. In the tourism sector, as in other service-based businesses, tourists are the customers who travel to the location where the tourism services are offered. Truthfully, it's hard to imagine the tourism industry without transportation. In order to get tourists to the actual location where tourism services are provided, transit system is the primary means of transportation. This article analyzes Uzbekistan's current transportation scenario as it relates to the travel and tourism industry, employs Uzbekistan's statistical data, and emphasizes the significance of the industry. Therefore, the development on transportation is linked to the development of tourism, if international tourism grows, international transportation also grows. There was research on how satisfied tourists were with public transportation. The ticket price received the highest level of satisfaction from respondents, while comfort and IT technologies utilized in public transportation received the lowest. The research found the characteristics that are greatly influencing tourist contentment, as well as service aspects satisfaction, such as seat availability, cleanliness, safety, and other criteria. The paper claims that current public transit cannot live up to the high expectations of tourists. The role of transportation in tour- guiding industry is expected to benefit from the findings of this paper in Samarkand.
References
Sorupia, E. (2005). Proceedings of the Eastern Asia Society for Transportation Studies, Vol. 5, pp. 1767 - 1777, 2005
Westlake J. and D. Robbins (2005). “Transportation” in Cooper C., Fletcher J., Fyall A., Gilbert D. and S. Wanhill (eds), Tourism: Principles and Practice, 3rd edition, Pearson Education Limited, Essex
Le-Klahn, D.T., & Hall, M. (2014). Tourist use of public transport at destinations – a review. Current Issues in Tourism, 18(8), pp.785-803.
Nur, I.H., Nadzirah M.F., Ummi M.S., Wan Sh.Sh. (2019). An Overview of Public Transportation Services as an Attraction of Tourism Industry in Malaysia. Proceeding of the 6th International Conference on Management and Muamalah 2019 (ICoMM 2019)
Nwachukwu, A. A., Gladys, N. I., Chikezie, O. K. (2019). Tourists’ satisfaction with public transport services in Lagos, Nigeria. AUC Geographica 54(1), 67–80 https://doi.org/10.14712/23361980.2019.7
Omisore, E. O., & Akande, C. G. (2009): Accessibility Constraints of Patronage of Tourist Sites in Ondo and Ekiti States, Nigeria. Ethiopian Journal of Environmental Studies and Management 2(1), 66–74, https://doi.org /10.4314/ejesm. v2i1.43509.
Regnerus Hielke, Raoul Beunen, and Rinus Jaarsma. 2007. Recreational traffic management: The relations between research and implementation. Transport Policy 14 (3):258-267. doi: 10.1016/j.tranpol.2007.02.002.
Radnovic, B., Maric, R., Radnovic, V., Ilic, M., Lukas, D. (2015): Marketing Research on Passenger Satisfaction with Public Transport Service in the City of Belgrade. Promet − Traffic and Transportation 27(1), 47–57, https://doi.org/10.7307/ptt.v27i1.1522
Sorupia, E., (2005). Rethinking the Role of Transportation in Tourism. Proceeding of the Eastern Asia Society for Transportation Studies, Vol. 5, 1767 -1777, 2005
Tony, D., Travis, M., Phineas, B. (2013). A New Way to Go, the transportation Apps and Vehicle-Sharing tools that are giving More Americans to freedom to drive less.
