MODERN METHODS OF HEALTHCARE QUALITY MANAGEMENT
Keywords:
Healthcare quality management, medical services, patient safety, quality assurance, healthcare systems, digital health, evidence-based management, patient-centered care, healthcare innovation, clinical effectiveness.Abstract
This article examines modern methods of healthcare quality management and their role in improving the efficiency, safety, and effectiveness of medical services. The study highlights contemporary approaches such as evidence-based management, digital health technologies, patient-centered care, quality assurance systems, and continuous monitoring of healthcare outcomes. Special attention is given to the implementation of international standards and innovative management tools that contribute to enhancing healthcare service quality. The findings emphasize the importance of integrating modern management strategies to ensure sustainable development and better patient outcomes in healthcare institutions.
Downloads
References
1. World Health Organization. (2021). Quality health services: A planning guide. Geneva: WHO.
2. Institute of Medicine. (2001). Crossing the Quality Chasm: A New Health System for the 21st Century. Washington, DC: National Academies Press.
3. Joint Commission International. (2022). International Accreditation Standards for Hospitals. 8th Edition.
4. Donabedian, A. (2003). An Introduction to Quality Assurance in Health Care. Oxford University Press.
5. Berwick, D. M., Nolan, T. W., & Whittington, J. (2008). The Triple Aim: Care, health, and cost. Health Affairs, 27(3), 759–769.
6. Porter, M. E. (2010). What is value in health care? New England Journal of Medicine, 363(26), 2477–2481.
7. Shortell, S. M., & Kaluzny, A. D. (2012). Health Care Management: Organization Design and Behavior. Cengage Learning.
8. Kaplan, R. S., & Norton, D. P. (2006). Alignment: Using the Balanced Scorecard to Create Corporate Synergies. Harvard Business Press.
9. Øvretveit, J. (2009). Does Improving Quality Save Money? The Health Foundation.
10. Busse, R., Klazinga, N., Panteli, D., & Quentin, W. (2019). Improving healthcare quality in Europe. Organisation for Economic Co-operation and Development Publishing.
