IMPROVING METHODS FOR DEVELOPING MODERN MARKETING STRATEGIES FOR THE BANKING SERVICES MARKET
- 1. Senior Lecturer of the department "Trade business" of Tashkent state university of economics.
Description
In today's competitive and rapidly evolving financial environment, the development of effective marketing strategies is critical for banks aiming to maintain customer loyalty and expand their market share. This study explores innovative methods for improving the development of modern marketing strategies within the banking services market. The research highlights the growing importance of digital transformation, customer-centric approaches, and data-driven decision-making in marketing practices. By analyzing current trends, challenges, and best practices, the paper proposes a framework that integrates advanced analytics, personalized communication, and omnichannel marketing to better address the changing needs of banking customers. The study also examines the role of customer segmentation, service innovation, and technology adoption in enhancing marketing effectiveness. The findings contribute to the theoretical understanding of strategic marketing in the banking sector and offer practical recommendations for financial institutions seeking to strengthen their market position and improve customer engagement.
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Additional details
References
- 1. Decree of the President of the Republic of Uzbekistan No. PF-5992 "On the Strategy for Reforming the Banking System of the Republic of Uzbekistan for 2020-2025", dated 12.05.2020.
- 2. Kotler, P., & Keller, K. L. (2016). Marketing Management (15th ed.). Pearson Education.